We’ve nearly made it through another week – at least those of us who work conventional hours have. Here are some quick tips and recent observations to celebrate the coming weekend.
Listening is a lost, but crucial art.
Back when he was just a regular NFL quarterback and not the center of a controversy the media hasn’t completely stopped exploiting for ratings, page views, etc to this very day, Colin Kaepernick was in a commercial for some incredibly overpriced noise canceling headphones that involved him easily ignoring very hostile Seahawks fans. At the end, the slogan “hear what you want” is displayed. Much like paying a premium price for very pedestrian headphones, the slogan was rather unproductive.
This week, I had a conversation with a customer that made it painfully clear he had been taking this approach quite literally in numerous conversations we’d had over more than a year. Not only had he missed some fundamental, incredibly important points, but he had apparently been operating under the assumption that what he “didn’t know” (I put that in quotes because I’m still not sure I believe anyone could have every one of the conversations we had and still not know things that were repeated so emphatically, so many different times, in so many different ways) couldn’t hurt him, and that everything would work out in a very advantageous, but tragically impossible way. Based on this wildly inaccurate view, he wanted to make a decision that would likely have cost him tens of thousands of dollars over the remainder of this year and much more in the long run. I like the guy, but the sheer absurdity of what he apparently believed almost made my head explode. It was a visceral moment that forced me to understand that my efforts are simply not accomplishing anything in his case. Anyway, when I informed him of the almost certain consequences of the decision he wanted to make, he immediately changed his mind. But clearly this was the first time he had ever listened when I told him these things and he had managed to walk all the way to the edge of a financial cliff while ignoring me repeating them again and again.
Listening doesn’t always have implications that expensive, but sometimes they can be even more important. How many relationships have broken down because one person stopped listening to what the other was really saying? How many medical mistakes has this caused? How many decisions that affected thousands of people have been made based on faulty or incomplete information as a result? The costs of this phenomenon aren’t even quantifiable. But one thing is certain; we can all do better in life if we go into conversations with the goal of gaining whatever information the other person is trying to share with us first. Not only will we make better, more informed decisions, but relationships will improve. I’m working on improving in this area myself and I recommend everyone do the same!
If you’re buying a greeting card, the dollar store is your friend!
Obviously if you want something to last a while, the dollar store is a questionable choice at best. But if you’re buying a folded piece of paper with canned words on it for the strict purpose of having something to give someone versus not, you’re about to save some money. Rather than paying the ridiculous amount of $3-5 (or more!) for something that will most likely be in the garbage within ten minutes of receipt (multiplied times goodness knows how many per year), you can buy the same damn thing for a buck – or even fifty cents if you choose certain cards! Will this turn your financial situation around on its own? Not likely. But it will save you 80% or more on this particular purchase, which happens to be repeated many times, year after year. And perhaps more importantly, it will help you stay in the mindset of being financially intentional – accomplishing 100% of your goal without spending more money than you have to. This mentality will save you a ton more money if applied to all areas of your financial life.
Game of Thrones is over.
The ending, along with the entire final season, was ever so slightly controversial. I don’t believe in ruining good entertainment for busy people so I’m not going to post my thoughts on it yet. And besides, my opinions are still swimming around upstairs as they form, almost solidify, break down, form again, etc. But rest assured, that post will be coming in the next couple of weeks.
Have a fantastic Friday and a wonderful weekend!